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Not Just Another Customer July 19, 2008

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Karen Mallinger
Negaunee, MI

In business, there are some customers who just seem to leave a lasting impression. Ira Gollobin was one of those people.

I first “met” Ira several years ago when he phoned my business. I’m an herbalist, and he was looking for something natural to help with some heart issues. From the very first word, I kept referring to him as “Mr. Gollobin,” as something in his voice just seemed to warrant that level of respect. We talked a little while and I explained to him the traditionally accepted properties of hawthorn and some other herbs that might help him. Always the learner, Mr. Gollobin questioned me about the herbs, how long I’d been in business, what went into the making of an herbal tincture, and all manner of things herbal.

After over an hour of conversation, he asked me the price. When I told him, he chuckled and said, “Karen, you’ll never become a millionaire that way!” I responded, “Well, Mr. Gollobin, that’s not really why I’m doing this. I’m doing it to educate people in alternative ways to stay healthy.” There was a short pause, a soft chuckle, and he said, “Karen, you’re wonderful.”

I didn’t hear from him much after that, but stayed current on his condition via one of the best gifts he gave me — a relationship with his lovely daughter Ruth. Every time we spoke, I asked about her father, and she would give me the latest reports. My life is much richer for having experienced Ira Gollobin, if only for a short time. And the world is a little less wonderful without him in it. Godspeed, Mr. Gollobin.



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